Terms and Condition

Effective Date: 01/01/2025

Welcome to mobiOs Bank in your Pocket ("we," "us," or "our"). These Terms and Conditions govern your use of our mobile banking application ("App") and website ("Site"). By accessing or using the App or Site, you agree to be bound by these terms. If you do not agree, please do not use our services.

1. Definitions

  • “App”: Refers to the mobile application provided by mobiOs Bank in your Pocket.
  • “Site”: Refers to our website at https://wallet.mobios.lk/.
  • “User” or “You”: Refers to anyone who accesses or uses the App or Site.

2. Eligibility

You must be at least 18 years of age to use our services. By using the App or Site, you represent and warrant that you meet this eligibility requirement.

3. Account Registration

To access certain features, you may need to register an account. You agree to:

  • Provide accurate and complete information.
  • Keep your login credentials secure.
  • Notify us immediately of unauthorized access or security breaches.

4. Acceptable Use

You agree not to:

  • Use the App or Site for illegal purposes.
  • Attempt to hack, disrupt, or damage our systems.
  • Impersonate another person or entity.
  • Upload malicious code, viruses, or harmful content.

5. Services Provided

Our App and Site enable:

  • Agents to assist with deposits and withdrawals.
  • Customers to manage their accounts, send payments, and pay utilities.
  • Merchants to receive payments for goods and services.

We reserve the right to modify, suspend, or discontinue any service at any time without notice.

6. Fees and Charges

Certain transactions may incur fees. By using the services, you agree to the applicable fees as disclosed in the App or Site.

7. Privacy Policy

Your use of the App and Site is subject to our Privacy Policy (https://wallet.mobios.lk/pages/privacy-policy), which explains how we collect, use, and protect your personal information.

8. Intellectual Property

All content, logos, trademarks, and intellectual property on the App and Site are owned by [App Name]. You may not copy, reproduce, or distribute any materials without prior written consent.

9. Third-Party Services

Our services may include links to third-party services. We are not responsible for their content, policies, or practices. Please review their terms separately.

10. Limitation of Liability

To the maximum extent permitted by law, mobiOs Bank in your Pocket is not liable for:

  • Indirect, incidental, or consequential damages.
  • Losses arising from unauthorized access to your account.
  • Delays, errors, or service interruptions beyond our control.

11. Termination

We reserve the right to terminate or suspend your account without notice if you violate these Terms or engage in prohibited activities.

12. Governing Law

These Terms are governed by the laws of Sri Lanka. Any disputes arising will be resolved exclusively in the courts of Sri Lanka.

13. Updates to Terms

We may update these Terms periodically. Continued use of the App or Site after updates constitutes acceptance of the revised Terms.

14. Contact Us

For questions or concerns regarding these Terms, contact us at:
Email: support@mobios.
Phone: +94707070707
Address: 12, Ridgeway Place, Colombo 00400, Sri Lanka